Commercial Open Source

Extended
Support Services

TimeTrex offers extended support packages based on your company needs. Purchasing TimeTrex Professional or any TimeTrex Cloud Hosted service automatically includes unlimited email support and access to community forums. Telephone support can be purchased by the hour, or in blocks of time at a discounted rate.

Extended Support Packages (includes toll-free telephone support)
  • By the Hour - minimum 1 hour
  • Bronze - minimum 5 hours, 10% discount
  • Silver - minimum 10 hours, 15% discount
  • Gold - minimum 15 hours, 20% discount
  • Platinum - minimum 20 hours, 25% discount


If you'd like to speak to someone at TimeTrex about these offerings, you can contact us at 1-800-714-5153 or email us at sales@timetrex.com
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Testimonial

"I've never had to wait on hold for more than 5 minutes to get an answer to my question. Excellent tech support!"

Phil B. - BC, Canada