Commercial Open Source

Support Services

TimeTrex offers extended support packages based on your company needs. Purchasing TimeTrex Professional or any TimeTrex Cloud Hosted service automatically includes unlimited email support and access to community forums. Telephone support can be purchased by the hour, or in blocks of time at a discounted rate.

Extended Support Packages (includes toll-free telephone support)
  • By the Hour - minimum 1 hour
  • Bronze - minimum 5 hours, 10% discount
  • Silver - minimum 10 hours, 15% discount
  • Gold - minimum 15 hours, 20% discount
  • Platinum - minimum 20 hours, 25% discount

If you'd like to speak to someone at TimeTrex about these offerings, you can contact us at 1-800-714-5153 or email us at
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"I love your support tool where you can see our desktop. Its almost like having you in our office!"

Kathy - NY, USA