Full alphabetical reference · 297 meanings
2FA — Two-factor authentication
HR technology & privacy · Technology term · Industry-wide — Authentication using two distinct factor categories.
In practice: A payroll user signs in using two required factors.
Two-factor authentication is a form of MFA.
NIST ↗
401(k) — Section 401(k) retirement plan
Benefits & eligibility · Plan or code reference · Federal — An employer retirement plan feature allowing employee elective deferrals.
In practice: An employee chooses a payroll retirement contribution.
Traditional and designated Roth contributions have different income-tax treatment.
IRS ↗
403(b) — Section 403(b) retirement plan
Benefits & eligibility · Plan or code reference · Federal — A retirement plan for eligible public-school and tax-exempt workers.
In practice: A school employee elects a 403(b) salary reduction.
The employer and plan must meet eligibility rules.
IRS ↗
457(b) — Section 457(b) deferred compensation plan
Benefits & eligibility · Plan or code reference · Federal — An eligible deferred-compensation plan for qualifying governmental and tax-exempt employers.
In practice: A public employee contributes to a 457(b) plan.
Governmental and nongovernmental plans have different features.
IRS ↗
941 — Employer's Quarterly Federal Tax Return
Payroll & reporting · Form designation · Federal — The IRS form generally used to report specified quarterly employment taxes.
In practice: Payroll reconciles Form 941 with its wage records.
Some employers file other employment-tax returns under applicable rules.
IRS ↗
1095-C — Employer-Provided Health Insurance Offer and Coverage
Payroll & reporting · Form designation · Federal — An IRS form for reporting specified employer health coverage information.
In practice: An applicable employer prepares Forms 1095-C.
Reporting rules and the individual's coverage situation require separate review.
IRS ↗
1099-NEC — Nonemployee Compensation
Payroll & reporting · Form designation · Federal — The IRS information return for reportable nonemployee compensation.
In practice: A business reviews whether a service payment requires Form 1099-NEC.
A form label does not establish that a worker is an independent contractor.
IRS ↗
ACA — Affordable Care Act
Employment law · Law or regulation · Federal — The common name for federal health-reform laws affecting coverage, insurance, and certain employers.
In practice: HR reviews ACA-related coverage reporting.
The acronym does not by itself establish employer size or coverage obligations.
IRS ↗
ACD — Automatic call distributor
Contact center operations · Technology term · Industry-wide — A system that routes incoming calls to available people or queues using configured rules.
In practice: WFM imports interval data from the ACD.
Automatic call distribution names the process; vendors may use the same abbreviation for both.
NiCE ↗
ACH — Automated Clearing House
Payroll & reporting · Payroll term · Industry-wide — A network used for electronic payments such as payroll direct deposits.
In practice: A payroll file sends direct deposits through ACH.
Payment timing depends on the payment arrangement and banking process.
Nacha ↗
ACW — After-call work
Contact center operations · Operational metric · Industry-wide — Follow-up work associated with a completed call.
In practice: An agent records call notes during ACW.
Confirm which wrap-up states the report includes.
Eleveo ↗
ADA — Americans with Disabilities Act
Employment law · Law or regulation · Federal — A federal civil rights law that includes employment disability protections and accommodation requirements.
In practice: HR reviews an accommodation request under the ADA.
ADA coverage and the appropriate response depend on the facts.
EEOC ↗
ADAAA — ADA Amendments Act
Employment law · Law or regulation · Federal — A federal law amending the ADA, including its disability-definition framework.
In practice: HR uses the amended framework when reviewing disability coverage.
Do not rely on superseded interpretations of the original ADA.
EEOC ↗
ADDIE — Analyze, design, develop, implement, evaluate
Learning & development · HR practice · Industry-wide — A commonly used instructional-design process framework.
In practice: L&D uses ADDIE to structure a course project.
The stages may be iterative rather than strictly sequential.
OPM ↗
ADEA — Age Discrimination in Employment Act
Employment law · Law or regulation · Federal — The federal employment law addressing age discrimination against protected workers.
In practice: HR reviews selection criteria for age-related bias.
Coverage and exceptions require the applicable legal context.
EEOC ↗
ADR — Alternative dispute resolution
Employee & labor relations · HR practice · Industry-wide — Methods such as mediation or arbitration used to address disputes outside conventional litigation.
In practice: An employer offers an ADR process for a workplace dispute.
Rights and enforceability depend on the specific process and law.
EEOC ↗
AHT — Average handle time
Contact center operations · Operational metric · Industry-wide — Average time spent handling a completed contact, typically including interaction, hold, and after-contact work.
In practice: The planner uses 360 seconds of AHT to estimate workload.
Specify the channel and included activity; asynchronous and concurrent contacts need consistent treatment.
Genesys ↗
AI — Artificial intelligence
HR technology & privacy · Technology term · Industry-wide — A broad category of computational techniques used for tasks such as prediction, classification, or generation.
In practice: HR evaluates an AI-supported recruiting tool.
An AI label does not establish accuracy, fairness, or legal compliance.
NIST ↗
ALE — Applicable large employer
Benefits & eligibility · Benefit term · Federal — An employer meeting the ACA's size test for specified employer provisions.
In practice: An employer assesses ALE status using the required counting method.
Internal headcount and ACA counting are not interchangeable.
IRS ↗
API — Application programming interface
HR technology & privacy · Technology term · Industry-wide — A defined way for software systems to exchange requests and information.
In practice: An API transfers approved employee data between systems.
Integration design should control access and handle errors.
NIST ↗
ASA — Average speed of answer
Contact center operations · Operational metric · Industry-wide — Average waiting time before answered contacts reach an agent.
In practice: The queue reports an ASA of 28 seconds.
Check which contacts and waiting stages are included.
Eleveo ↗
ASO — Administrative services only
HR operations · HR practice · Industry-wide — An arrangement in which a provider performs administration while the client retains specified underlying responsibilities.
In practice: An employer uses an ASO contract for benefit claim administration.
The same abbreviation can describe an administrative services organization.
HealthCare.gov ↗
ATS — Applicant tracking system
Recruiting & hiring · HR practice · Industry-wide — Software used to manage job openings, applications, and hiring stages.
In practice: A recruiter schedules interviews through the ATS.
An ATS manages recruiting records; it is not necessarily the employee system of record.
SHRM ↗
ATT — Average talk time
Contact center operations · Operational metric · Industry-wide — Average agent conversation time per handled call.
In practice: A dashboard separates ATT from wrap-up time.
Check whether the report includes hold time.
Eleveo ↗
AWOL — Absent without leave
Leave & absence · HR practice · Employer / plan-defined — An unauthorized absence designation used in some employment systems.
In practice: A manager seeks HR guidance before recording AWOL.
Assess applicable leave protections and facts before assigning a status.
OPM ↗
AWS — Alternative work schedules
Time & scheduling · Schedule arrangement · Federal — An umbrella term for flexible and compressed scheduling arrangements in federal employment.
In practice: An agency assesses whether an AWS program fits its operational needs.
Federal program rules apply; the term does not establish an entitlement for every worker.
OPM ↗
BARS — Behaviorally anchored rating scale
Performance & people analytics · HR practice · Industry-wide — A rating method using examples of behavior to describe performance levels.
In practice: A review form uses BARS examples for customer-service skills.
Behavioral anchors should reflect the actual job.
OPM ↗
BI — Business intelligence
Performance & people analytics · HR practice · Industry-wide — Tools and practices for organizing data into reports and decision-support information.
In practice: A BI dashboard combines workforce and financial measures.
Consistent definitions matter more than visual polish alone.
TimeTrex ↗
BLS — Bureau of Labor Statistics
Agencies & official references · Agency or reference · Federal — The federal statistical agency publishing labor-market, wage, and price data.
In practice: HR uses BLS wage data for market research.
Match occupation, geography, and reference period when comparing data.
BLS ↗
CBA — Collective bargaining agreement
Employee & labor relations · HR practice · Industry-wide — An agreement negotiated between an employer and a bargaining representative.
In practice: HR checks the CBA before changing a shift premium.
The agreement operates alongside applicable law.
NLRB ↗
CBT — Computer-based training
Learning & development · HR practice · Industry-wide — Training delivered using computer software or digital content.
In practice: A company uses CBT for a repeatable introductory lesson.
In clinical contexts CBT can mean cognitive behavioral therapy.
OPM ↗
CEU — Continuing education unit
Learning & development · HR practice · Industry-wide — A unit used by specified providers or programs to record continuing education.
In practice: A professional checks whether a course awards accepted CEUs.
Recognition and conversion rules depend on the credential or licensing body.
OPM ↗
CFR — Code of Federal Regulations
Agencies & official references · Agency or reference · Federal — The organized collection of general and permanent federal regulations.
In practice: An HR adviser checks a CFR provision cited in guidance.
Confirm the current text and any applicable court or agency developments.
DOL ↗
COA — Chart of accounts
Payroll & reporting · Acronym · Industry-wide — The organized list of ledger accounts.
In practice: A payroll earning code maps to an expense account in the COA.
Department and job dimensions may be tracked separately.
Yale University ↗
COBRA — Consolidated Omnibus Budget Reconciliation Act
Employment law · Law or regulation · Federal — A federal law commonly referenced in HR for group health continuation coverage provisions.
In practice: HR sends a qualifying-event notice through its COBRA process.
Eligibility, notice duties, duration, and payment terms require separate review.
DOL ↗
CPEO — Certified professional employer organization
HR operations · HR practice · Industry-wide — A PEO certified by the IRS under its federal tax certification program.
In practice: A business checks whether a provider is an IRS-certified CPEO.
Certification relates to the IRS program; it is not a universal quality rating.
IRS ↗
CPH — Cost per hire
Recruiting & hiring · HR practice · Industry-wide — Recruiting cost divided by hires for a defined period and cost scope.
In practice: TA calculates CPH using agreed internal and external costs.
Comparisons need consistent cost categories and hiring populations.
SHRM ↗
CPR — Certified payroll report
Certified payroll · Abbreviation · Federal — A payroll report accompanied by a required compliance certification for covered work.
In practice: A covered contractor submits a weekly CPR.
Use the applicable project’s reporting requirements.
U.S. DOL ↗
CRA — Consumer reporting agency
Recruiting & hiring · HR practice · Industry-wide — An organization assembling or evaluating consumer information for reports covered by the FCRA.
In practice: An employer obtains an employment screening report from a CRA.
Employer and reporting-agency duties are distinct under the law.
FTC ↗
CRM — Candidate relationship management
Recruiting & hiring · HR practice · Industry-wide — Tools and practices for maintaining relationships with prospective candidates.
In practice: Recruiters use a CRM to keep in touch with a talent community.
In other departments CRM commonly means customer relationship management.
SHRM ↗
CSAT — Customer satisfaction
Contact center operations · Operational metric · Industry-wide — A measure based on customers' satisfaction responses.
In practice: A service team reports the share of survey responses meeting its satisfied threshold.
Keep the question, response scale, and denominator consistent.
Genesys ↗
CSV — Comma-separated values
HR technology & privacy · Technology term · Industry-wide — A text format commonly used to exchange rows and fields of data.
In practice: HR exports filtered acronym records as CSV.
Spreadsheet software may interpret certain cell contents as formulas.
TimeTrex ↗
CWS — Compressed work schedule
Time & scheduling · Schedule arrangement · Federal — A fixed federal schedule that completes the basic biweekly work requirement in fewer workdays.
In practice: A team evaluates a four-day pattern under its CWS policy.
Different overtime and credit-hour rules can apply to flexible and compressed schedules.
OPM ↗
CX — Customer experience
Contact center operations · Workforce practice · Industry-wide — A customer's overall experience across interactions with an organization.
In practice: A planner considers response times and quality together when reviewing CX.
Staffing metrics describe only part of the experience.
Genesys ↗
DART — Days away, restricted, or transferred
Workplace safety · Safety term · Industry-wide — An OSHA recordkeeping category used for specified work-related injury and illness cases.
In practice: A safety report counts DART cases.
The case category and a DART rate are related but different measures.
OSHA ↗
DBA — Davis-Bacon Act
Employment law · Law or regulation · Federal — A federal prevailing-wage law for covered construction contracts.
In practice: A contractor checks DBA wage obligations.
Project coverage and the applicable wage determination matter.
U.S. DOL ↗
DBRA — Davis-Bacon and Related Acts
Employment law · Law or regulation · Federal — The Davis-Bacon framework and related laws extending prevailing-wage requirements.
In practice: A covered construction project requires weekly certified payroll reporting.
Federal coverage does not replace separate state prevailing-wage analysis.
U.S. DOL ↗
DCFSA — Dependent care flexible spending arrangement
Benefits & eligibility · Benefit term · Federal — An employer arrangement reimbursing eligible dependent-care expenses under applicable tax rules.
In practice: An employee elects DCFSA benefits for qualifying care costs.
Dependent-care rules differ from health FSA rules.
IRS ↗
DD — Direct deposit
Payroll & reporting · Payroll term · Industry-wide — Payment delivered electronically into a designated account.
In practice: An employee updates DD instructions through the approved process.
Verify changes through the employer's established controls.
Nacha ↗
DED — Deduction
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — A payroll reduction for a tax, benefit, order, or other authorized item.
In practice: An employee reviews the DED section of a paystub.
Each deduction has its own authorization and tax treatment.
U.S. DOL ↗
DHS — Department of Homeland Security
Agencies & official references · Agency or reference · Federal — The U.S. department that includes agencies involved in immigration and employment verification.
In practice: HR encounters DHS references in I-9 guidance.
Specific responsibilities are distributed across DHS components.
USCIS ↗
DLP — Data loss prevention
HR technology & privacy · Technology term · Industry-wide — Controls designed to detect or prevent unauthorized data disclosure or movement.
In practice: A DLP rule flags an attempted transfer of sensitive HR records.
Controls need configuration and review to match the data involved.
NIST ↗
DOL — Department of Labor
Agencies & official references · Agency or reference · Federal — The U.S. federal department responsible for multiple labor and employment programs.
In practice: HR follows DOL resources for a wage question.
Different DOL agencies administer different laws.
DOL ↗
DST — Daylight saving time
Time clocks & location · Technology term · Industry-wide — A seasonal change to civil time observed in some jurisdictions.
In practice: A scheduler checks an overnight shift crossing a DST transition.
Do not assume every location changes clocks or that every local day has 24 hours.
IANA ↗
DT — Double time
Time & scheduling · HR practice · Employer / plan-defined — A pay rate equal to twice a specified base or regular rate under a rule or policy.
In practice: A contract provides DT for defined circumstances.
Double time is not a general nationwide FLSA requirement.
DOL ↗
EAD — Employment authorization document
Recruiting & hiring · Acronym · Federal — A USCIS-issued document evidencing specified work authorization.
In practice: An employee presents an acceptable EAD for Form I-9.
Employers must follow acceptable-document and nondiscrimination rules.
USCIS ↗
EAP — Employee assistance program
HR operations · HR practice · Industry-wide — An employer-sponsored support program that may provide counseling referrals and practical assistance.
In practice: HR gives a worker information about the EAP.
Services, confidentiality terms, and access rules depend on the program.
HealthCare.gov ↗
EBSA — Employee Benefits Security Administration
Agencies & official references · Agency or reference · Federal — The DOL agency responsible for specified employee-benefit protections.
In practice: A plan administrator consults EBSA guidance.
Other agencies also have benefit-related responsibilities.
DOL ↗
EE — Employee
HR operations · HR practice · Industry-wide — A shorthand label used on HR, payroll, and benefits records.
In practice: An EE deduction appears beside the ER contribution.
Read the report legend because field labels differ by system.
IRS ↗
EEO — Equal employment opportunity
Employee & labor relations · HR practice · Industry-wide — The principle and practice of fair access to employment opportunities under applicable requirements.
In practice: An employer reviews recruiting practices for EEO concerns.
EEO terminology is broader than one specific law.
EEOC ↗
EEOC — Equal Employment Opportunity Commission
Agencies & official references · Agency or reference · Federal — The federal agency enforcing specified employment discrimination laws.
In practice: An employer responds to an EEOC charge.
Coverage and complaint processes depend on the relevant law.
EEOC ↗
EFT — Electronic funds transfer
Payroll & reporting · Payroll term · Industry-wide — The electronic movement of money between accounts.
In practice: Payroll uses an EFT method to send wages.
EFT is broader than any one payment network.
Nacha ↗
EFTPS — Electronic Federal Tax Payment System
Payroll & reporting · Payroll term · Federal — A U.S. Treasury system used to pay federal taxes electronically.
In practice: An employer uses EFTPS for applicable payroll tax deposits.
Deposit schedules and filing requirements must be checked separately.
IRS ↗
EHS — Environment, health, and safety
Workplace safety · Safety term · Industry-wide — A function managing environmental and workplace health and safety matters.
In practice: EHS and HR coordinate injury reporting and training.
Responsibilities differ across employers.
OSHA ↗
EIN — Employer identification number
Payroll & reporting · Payroll term · Federal — A federal tax identification number assigned to a business or other entity.
In practice: Payroll uses the employer's EIN on tax returns.
An EIN identifies an entity; it is not an employee's SSN.
IRS ↗
EMR — Experience modification rate
Workplace safety · Safety term · Industry-wide — An insurance rating factor reflecting claims experience under an applicable workers' compensation rating method.
In practice: An employer reviews its EMR with its insurance adviser.
EMR is not the same as an OSHA injury rate.
OSHA ↗
eNPS — Employee net promoter score
Performance & people analytics · HR practice · Industry-wide — A survey measure based on employees' likelihood of recommending their organization as a workplace.
In practice: HR tracks eNPS alongside detailed employee feedback.
One score cannot describe the whole employee experience.
SHRM ↗
EO — Equal opportunity
Employee & labor relations · HR practice · Industry-wide — A general label for equal access to opportunities, including employment contexts.
In practice: An EO office receives a workplace concern.
In government documents, EO can instead mean executive order.
EEOC ↗
EO — Executive order
Employee & labor relations · HR practice · Industry-wide — A directive issued by an executive authority, such as the U.S. President.
In practice: HR advisers assess an EO that affects a particular employer.
An order's legal effect and current status must be checked individually.
OPM ↗
EOR — Employer of record
HR operations · HR practice · Industry-wide — A provider that formally employs workers for a client under a particular arrangement.
In practice: HR reviews who employs a worker under an EOR contract.
Legal effects depend on the arrangement and jurisdiction.
IRS ↗
EPA — Equal Pay Act
Employment law · Law or regulation · Federal — A federal law addressing sex-based pay differences for equal work under specified conditions.
In practice: HR reviews comparable jobs during a pay-equity assessment.
In HR law, EPA differs from the Environmental Protection Agency.
EEOC ↗
ER — Employee relations
HR operations · HR practice · Industry-wide — The HR discipline focused on workplace concerns, conduct, relationships, and fair processes.
In practice: ER supports a manager handling a workplace complaint.
Also appears as employer on payroll and benefits records.
SHRM ↗
ER — Employer
HR operations · HR practice · Industry-wide — A shorthand label for the employer side of a contribution or employment relationship.
In practice: A benefits report separates EE and ER premiums.
This is a recordkeeping abbreviation, not a distinct worker classification.
IRS ↗
ERG — Employee resource group
Employee & labor relations · HR practice · Industry-wide — An employee group organized around shared experiences, interests, or support goals.
In practice: An ERG helps employees build professional connections.
Participation rules and sponsorship should follow applicable policies and law.
SHRM ↗
ERISA — Employee Retirement Income Security Act
Employment law · Law or regulation · Federal — A federal law setting standards for many private-sector employee benefit plans.
In practice: A plan administrator reviews ERISA disclosure duties.
Not every benefit arrangement or employer plan is ERISA-covered.
DOL ↗
ERP — Employee referral program
Recruiting & hiring · HR practice · Industry-wide — A program encouraging employees to refer potential candidates.
In practice: An ERP awards a bonus after its stated conditions are met.
In technology discussions ERP also means enterprise resource planning.
SHRM ↗
ERP — Enterprise resource planning
HR technology & privacy · Technology term · Industry-wide — Integrated software supporting major business processes and shared records.
In practice: An ERP exchanges approved payroll totals with finance.
This differs from an employee referral program in recruiting.
TimeTrex ↗
ESRP — Employer shared responsibility payment
Benefits & eligibility · Benefit term · Federal — A potential federal payment associated with specified ACA employer coverage provisions.
In practice: An ALE reviews an IRS ESRP notice with its advisers.
A glossary or coverage label cannot determine a payment liability.
IRS ↗
ESS — Employee self-service
HR operations · HR practice · Employer / plan-defined — Tools that allow employees to view or update permitted HR information.
In practice: An employee uses ESS to download a pay statement.
Access depends on the employer's system permissions.
TimeTrex ↗
EVP — Employee value proposition
HR operations · HR practice · Industry-wide — The combination of rewards, opportunities, culture, and work experience offered to employees.
In practice: A recruiting team explains the EVP in a job campaign.
An EVP should describe the actual employee experience.
SHRM ↗
EX — Employee experience
HR operations · HR practice · Industry-wide — Employees' experience of their work and interactions with the organization.
In practice: An EX survey asks about onboarding and manager support.
Different employers measure different parts of the experience.
SHRM ↗
FCR — First contact resolution
Contact center operations · Operational metric · Industry-wide — The share of customer issues resolved on the first contact under a defined measurement method.
In practice: A support team checks whether customers return about the same issue.
Set the repeat-contact window and decide whether transfers count.
Genesys ↗
FCRA — Fair Credit Reporting Act
Employment law · Law or regulation · Federal — A federal law with requirements relevant to employment use of consumer reports.
In practice: HR reviews its background-report process under the FCRA.
Other federal and state rules can also affect screening.
FTC ↗
FICA — Federal Insurance Contributions Act
Payroll & reporting · Payroll term · Federal — The federal law associated with Social Security and Medicare payroll taxes.
In practice: A pay statement shows deductions associated with FICA.
Social Security and Medicare have different tax mechanics.
IRS ↗
FIT — Federal income tax
Payroll & reporting · Payroll term · Federal — Federal income tax, commonly used as a payroll withholding label.
In practice: A payroll report includes FIT withheld from wages.
Income-tax withholding is distinct from FICA taxes.
IRS ↗
FLSA — Fair Labor Standards Act
Employment law · Law or regulation · Federal — The federal law addressing minimum wage, overtime, recordkeeping, and youth employment standards.
In practice: HR reviews a position's FLSA classification.
Job titles and salary alone do not determine exemption.
DOL ↗
FMLA — Family and Medical Leave Act
Employment law · Law or regulation · Federal — A federal law providing qualifying employees of covered employers with specified leave protections.
In practice: HR evaluates an employee's FMLA request.
FMLA protection and pay replacement are separate issues.
DOL ↗
FSA — Flexible spending arrangement
Benefits & eligibility · Benefit term · Federal — An employer-established arrangement allowing eligible expenses to be reimbursed under stated tax rules.
In practice: An employee elects a health FSA during enrollment.
Health and dependent-care arrangements have different rules.
IRS ↗
FT — Full-time
Workforce planning · HR practice · Industry-wide — An employment or schedule label for a full-time arrangement.
In practice: A job posting describes an FT schedule.
Full-time definitions differ across policies and laws.
IRS ↗
FTE — Full-time equivalent
Workforce planning · HR practice · Industry-wide — A measure that converts working hours into units of full-time capacity.
In practice: Two half-time schedules may represent one FTE for internal planning.
Choose the full-time hours baseline and measurement period before calculating. This planning measure is different from ACA employer-size counting.
Eleveo ↗
FTE — Full-time equivalent employee: ACA employer-size counting
Benefits & eligibility · Legal / program term · Federal — A combination of employees who are not individually full-time, counted under ACA rules when determining employer size.
In practice: A benefits team combines full-time employees and ACA equivalents to assess ALE status.
This is different from dividing all labor hours by a chosen weekly planning baseline. It does not itself make a part-time worker eligible for an offer of coverage.
IRS ↗
FUTA — Federal Unemployment Tax Act
Payroll & reporting · Payroll term · Federal — The federal law underlying employer federal unemployment tax.
In practice: Payroll reviews FUTA reporting for the year.
FUTA is an employer tax; state unemployment is a separate system.
IRS ↗
FWS — Federal Wage System
Pay & earnings codes · Abbreviation · Federal — The federal pay system for covered trade, craft, and labor employees.
In practice: A federal payroll applies the relevant FWS wage schedule.
This differs from the General Schedule.
OPM ↗
FWS — Flexible work schedule
Time & scheduling · Schedule arrangement · Federal — A federal schedule arrangement permitting flexibility within agency-defined limits.
In practice: An employee chooses a start time within approved flexible hours.
In pay administration, FWS can instead mean Federal Wage System.
OPM ↗
GARN — Garnishment
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — A paystub code for withholding under a legal order.
In practice: The employee sees a GARN deduction.
Order type and jurisdiction determine limits and priorities.
U.S. DOL ↗
GenAI — Generative artificial intelligence
HR technology & privacy · Technology term · Industry-wide — AI designed to generate content such as text, images, or code.
In practice: HR reviews a GenAI draft before sharing it.
Generated text can contain errors or unsupported claims.
NIST ↗
GHP — Group health plan
Benefits & eligibility · Benefit term · Federal — A health-benefit arrangement covering a group such as employees and their dependents.
In practice: HR identifies which benefits form part of a GHP.
Acronym usage does not determine a plan's legal classification.
DOL ↗
GHS — Globally Harmonized System of Classification and Labelling of Chemicals
Workplace safety · Safety term · Industry-wide — An international framework for chemical hazard classification and communication.
In practice: A safety team recognizes GHS-style hazard pictograms.
U.S. implementation follows applicable OSHA requirements.
OSHA ↗
GINA — Genetic Information Nondiscrimination Act
Employment law · Law or regulation · Federal — A federal law that includes employment protections relating to genetic information.
In practice: HR avoids requesting family medical history in an inappropriate process.
Genetic information has a legal meaning beyond a genetic test result.
EEOC ↗
GL — General ledger
Payroll & reporting · Acronym · Industry-wide — The accounting record receiving summarized payroll transactions.
In practice: Payroll posts wages, taxes, and liabilities to the GL.
Reconcile the payroll register, cash, and liability accounts.
TimeTrex ↗
GPS — Global Positioning System
Time clocks & location · Technology term · Industry-wide — A satellite-based system that supports positioning, navigation, and timing.
In practice: A mobile time-entry system records a device location associated with a punch.
A location reading has uncertainty and does not independently establish who performed work.
U.S. Coast Guard ↗
GROSS — Gross pay
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — Earnings before employee taxes and deductions.
In practice: The employee compares gross pay with take-home pay.
Taxable wages can differ across tax types and from cash gross pay.
University of Pittsburgh ↗
GS — General Schedule
Agencies & official references · Agency or reference · Federal — A major federal civilian white-collar pay classification system.
In practice: A federal job posting identifies a GS grade.
GS grades do not describe all federal or private-sector jobs.
OPM ↗
H&W — Health and welfare
Certified payroll · Abbreviation · Federal — A fringe-benefit category often used in covered service-contract wage determinations.
In practice: A service contractor checks the required H&W benefit amount.
Required benefits and permissible credits depend on the applicable rules.
U.S. DOL ↗
HAZCOM — Hazard communication
Workplace safety · Safety term · Industry-wide — The process and regulatory framework for informing workers about chemical hazards.
In practice: A workplace HAZCOM program includes labels and training.
Check the current applicable standard and workplace requirements.
OSHA ↗
HC — Headcount
Workforce planning · HR practice · Industry-wide — The number of people counted in a defined workforce population.
In practice: The monthly report compares HC with FTE capacity.
Specify whether contractors, inactive employees, and open roles are included.
BLS ↗
HCM — Human capital management
HR operations · HR practice · Industry-wide — An approach to planning, managing, and developing workforce capabilities; also a software category.
In practice: A company evaluates HCM tools for people planning.
Software vendors use HCM, HRMS, and HRIS differently.
TimeTrex ↗
HDHP — High deductible health plan
Benefits & eligibility · Benefit term · Federal — A health plan with a higher deductible; for HSA purposes it must meet specific federal criteria.
In practice: An employee checks whether a plan is HSA-qualified.
A high deductible alone does not establish HSA eligibility.
IRS ↗
HI — Hospital Insurance
Payroll & reporting · Payroll term · Federal — The Medicare Part A program category associated with Medicare payroll tax.
In practice: Payroll distinguishes HI tax from OASDI tax.
Medicare tax rules differ from Social Security rules.
IRS ↗
HIPAA — Health Insurance Portability and Accountability Act
Employment law · Law or regulation · Federal — A federal law with health coverage provisions and health-information privacy and security rules.
In practice: HR distinguishes employment records from health-plan records.
HIPAA generally does not cover an employer's employment records simply because they contain health information.
HHS ↗
HOL — Holiday pay
Leave & absence · Abbreviation · Employer / plan-defined — A payroll code for pay associated with a holiday.
In practice: A timesheet separates HOL from hours worked.
Paid holiday hours do not automatically count as hours worked for federal overtime.
U.S. DOL ↗
HPRD — Hours per resident day
Industry staffing · Reporting / staffing term · Federal — A nursing-facility staffing measure relating staff hours to resident days.
In practice: A facility compares reported staffing hours with its resident census.
Specify staff categories, dates, and reporting rules; do not treat a single ratio as a complete staffing assessment.
CMS ↗
HR — Human resources
HR operations · HR practice · Industry-wide — The people function that supports employment, workplace policies, benefits, and employee needs.
In practice: An employee asks HR how to update a beneficiary.
HR responsibilities differ by organization.
SHRM ↗
HRA — Health reimbursement arrangement
Benefits & eligibility · Benefit term · Federal — An employer-funded arrangement reimbursing eligible medical expenses under specified rules.
In practice: A benefits guide explains which expenses its HRA reimburses.
An HRA is distinct from an employee-owned HSA.
IRS ↗
HRBP — Human resources business partner
HR operations · HR practice · Industry-wide — An HR role that advises a business unit on its people priorities.
In practice: The HRBP helps a manager plan a team restructure.
Authority and responsibilities depend on the organization.
SHRM ↗
HRIS — Human resources information system
HR technology & privacy · Technology term · Industry-wide — Software used to maintain employee information and support core HR processes.
In practice: HR updates an employee's record in the HRIS.
Vendor usage overlaps with HRMS and HCM.
TimeTrex ↗
HRM — Human resource management
HR operations · HR practice · Industry-wide — The coordinated management of people policies, employment practices, and workforce support.
In practice: HRM connects hiring, development, pay, and employee relations.
The abbreviation may also describe a software category.
SHRM ↗
HRMS — Human resources management system
HR technology & privacy · Technology term · Industry-wide — A software category covering HR administration and related processes.
In practice: A company evaluates HRMS payroll and attendance functions.
Compare actual capabilities rather than relying on the product label.
TimeTrex ↗
HRSS — Human resources shared services
HR operations · HR practice · Industry-wide — A centralized service team that handles common HR transactions and requests.
In practice: HRSS answers questions about address changes and leave balances.
Service scope varies by organization.
SHRM ↗
HSA — Health savings account
Benefits & eligibility · Benefit term · Federal — A tax-favored account for eligible individuals to pay qualified medical expenses.
In practice: An eligible employee contributes to an HSA through payroll.
Account ownership, eligibility, and tax rules differ from an FSA.
IRS ↗
I-9 — Employment Eligibility Verification
Recruiting & hiring · Form or publication · Federal — The form employers use to verify identity and employment authorization.
In practice: A new hire completes the required employee section.
Form I-9 is not an income-tax withholding election.
USCIS ↗
IAM — Identity and access management
HR technology & privacy · Technology term · Industry-wide — Processes and technology for managing digital identities and access rights.
In practice: An IAM process removes access when employment ends.
HR status changes should connect to timely access reviews.
NIST ↗
IC — Independent contractor
HR operations · HR practice · Industry-wide — A worker or business providing services in a relationship classified as independent contracting.
In practice: HR reviews an IC engagement with the responsible advisers.
A contract label or Form 1099 alone does not establish classification.
IRS ↗
IdP — Identity provider
HR technology & privacy · Technology term · Industry-wide — A service that authenticates users and provides identity information to other systems.
In practice: The HR portal relies on the organization's IdP.
In learning contexts IDP can instead mean individual development plan.
NIST ↗
IDP — Individual development plan
Learning & development · HR practice · Industry-wide — A plan identifying an individual's development goals and activities.
In practice: An employee and manager agree an IDP with target dates.
An IDP is distinct from a performance improvement plan.
OPM ↗
IER — Immigrant and Employee Rights Section
Agencies & official references · Agency or reference · Federal — The Justice Department section addressing specified immigration-related employment discrimination.
In practice: HR reviews document-request practices for IER-related concerns.
Verification obligations do not authorize unlawful document demands.
DOJ ↗
IJP — Internal job posting
Recruiting & hiring · HR practice · Industry-wide — A vacancy notice made available to current employees.
In practice: An employee applies through the IJP program.
Eligibility and posting practices depend on the employer's policy.
SHRM ↗
ILT — Instructor-led training
Learning & development · HR practice · Industry-wide — Learning facilitated by an instructor in person or through a live session.
In practice: New managers attend an ILT workshop.
The delivery label does not specify the quality or depth of learning.
OPM ↗
IMP — Imputed income
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — A payroll label for taxable noncash value.
In practice: A taxable life-insurance benefit adds IMP income.
Confirm the valuation and taxes that apply.
IRS ↗
IP — Interactive process
Employee & labor relations · HR practice · Industry-wide — A dialogue used to understand accommodation needs and possible effective options.
In practice: HR documents an IP discussion about a workplace adjustment.
This abbreviation is informal and has other meanings outside HR.
JAN ↗
IRS — Internal Revenue Service
Agencies & official references · Agency or reference · Federal — The federal agency administering U.S. internal revenue laws.
In practice: Payroll consults IRS instructions before preparing a return.
A federal tax rule does not replace applicable state requirements.
IRS ↗
ITIN — Individual taxpayer identification number
Payroll & reporting · Payroll term · Federal — An IRS tax-processing number for certain individuals who cannot obtain an SSN.
In practice: A tax record may identify a payee using an ITIN.
An ITIN does not authorize employment in the United States.
IRS ↗
JD — Job description
Recruiting & hiring · HR practice · Industry-wide — A document explaining a role's responsibilities and requirements.
In practice: A manager updates the JD before opening a requisition.
Distinguish essential functions from preferences and incidental tasks.
OPM ↗
JE — Journal entry
Payroll & reporting · Acronym · Industry-wide — An accounting entry recording a transaction across ledger accounts.
In practice: Finance posts the payroll JE after reconciliation.
Debits and credits should balance and retain an audit trail.
Yale University ↗
JHA — Job hazard analysis
Workplace safety · Safety term · Industry-wide — A process for identifying hazards associated with the steps of a job.
In practice: A team conducts a JHA before a new maintenance task.
Controls should follow from the hazards identified.
OSHA ↗
JOLTS — Job Openings and Labor Turnover Survey
Performance & people analytics · HR practice · Industry-wide — A BLS survey measuring job openings, hires, and separations.
In practice: HR reviews JOLTS data for labor-market context.
National or industry data do not describe one employer's exact situation.
BLS ↗
JS — Job specification
Recruiting & hiring · HR practice · Industry-wide — A description of the qualifications and capabilities sought for a role.
In practice: TA checks that the JS reflects actual job needs.
Some employers combine job specifications with the job description.
OPM ↗
KPI — Key performance indicator
Performance & people analytics · HR practice · Industry-wide — A selected measure used to track progress against an important objective.
In practice: An HR dashboard shows a KPI for onboarding completion.
A useful KPI needs a clear definition, owner, and reporting period.
OPM ↗
KR — Key result
Performance & people analytics · HR practice · Industry-wide — A measurable result used to assess progress toward an objective.
In practice: A hiring objective includes a KR with a defined target.
Specify the baseline and measurement period.
OPM ↗
KSA — Knowledge, skills, and abilities
Recruiting & hiring · HR practice · Industry-wide — Categories used to describe capabilities relevant to job performance.
In practice: An interview assesses KSAs identified through job analysis.
Requirements should connect to the actual work.
OPM ↗
KSAO — Knowledge, skills, abilities, and other characteristics
Recruiting & hiring · HR practice · Industry-wide — A job-analysis framework that includes relevant attributes beyond knowledge and skill.
In practice: A selection plan maps KSAOs to assessment methods.
Other characteristics should be job relevant and legally appropriate.
OPM ↗
L&D — Learning and development
Learning & development · HR practice · Industry-wide — Activities that help employees develop knowledge, skills, and capabilities.
In practice: L&D creates a supervisor learning program.
Training completion alone does not demonstrate practical competence.
OPM ↗
LIT — Local income tax
Payroll & reporting · Payroll term · State / local — Income tax imposed by an applicable local jurisdiction.
In practice: Payroll checks LIT for a city worksite.
Local tax systems are not uniform nationwide.
IRS ↗
LLM — Large language model
HR technology & privacy · Technology term · Industry-wide — A language model trained on large amounts of data to process and generate text.
In practice: A team evaluates an LLM for drafting internal help content.
Fluent output does not guarantee factual accuracy.
NIST ↗
LMRA — Labor Management Relations Act
Employment law · Law or regulation · Federal — A federal law commonly known as the Taft-Hartley Act that amended U.S. labor law.
In practice: A labor-relations team reviews the LMRA context.
Specific provisions and coverage require legal analysis.
NLRB ↗
LMS — Learning management system
Learning & development · HR practice · Industry-wide — Software for assigning, delivering, recording, or reporting learning activities.
In practice: An LMS records completion of required training.
A completion record is not proof that a skill was mastered.
TimeTrex ↗
LMS — Labor management system
Industry staffing · Technology term · Industry-wide — Software supporting labor planning, task performance, standards, and workforce visibility, often in warehouse operations.
In practice: A distribution center compares planned labor with completed work in its LMS.
LMS also means learning management system; use the operational context to choose the intended meaning.
Manhattan Associates ↗
LOA — Leave of absence
Leave & absence · HR practice · Employer / plan-defined — An approved or otherwise recognized period away from work.
In practice: HR records an LOA and the expected return date.
A leave may be paid or unpaid and protected or unprotected.
DOL ↗
LOA — Letter of appointment
Leave & absence · HR practice · Employer / plan-defined — A letter setting out an appointment or employment arrangement.
In practice: A university issues an LOA for a new appointment.
This meaning is especially relevant in academic and public-sector contexts.
OPM ↗
LOTO — Lockout/tagout
Workplace safety · Safety term · Industry-wide — Procedures for controlling hazardous energy during specified servicing and maintenance work.
In practice: Trained workers follow the required LOTO procedure.
A glossary cannot substitute for task-specific training and procedures.
OSHA ↗
LR — Labor relations
Employee & labor relations · HR practice · Industry-wide — The discipline addressing relationships between employers, workers, and labor organizations.
In practice: LR supports negotiations with a bargaining representative.
Employee relations can cover a broader set of individual workplace matters.
NLRB ↗
LRS — Learning record store
Learning & development · HR practice · Industry-wide — A service that receives and stores learning-experience statements.
In practice: An LRS stores xAPI records from multiple activities.
An LRS is not necessarily a full learning management system.
ADL ↗
LTD — Long-term disability
Leave & absence · HR practice · Industry-wide — A benefit arrangement that may replace part of income during a qualifying longer-term disability.
In practice: HR directs an employee to the LTD plan documents.
Definitions, waiting periods, and offsets depend on the policy.
HealthCare.gov ↗
LWOP — Leave without pay
Leave & absence · HR practice · Employer / plan-defined — An authorized period of absence without pay under the applicable policy.
In practice: A supervisor records approved LWOP.
LWOP is not automatically the same as job-protected leave.
OPM ↗
LXP — Learning experience platform
Learning & development · HR practice · Industry-wide — A software category focused on discovering and engaging with learning resources.
In practice: Employees explore recommended courses through an LXP.
Product boundaries between an LMS and LXP vary.
TimeTrex ↗
MAE — Mean absolute error
Forecasting & analytics · Forecast metric · Industry-wide — The average absolute difference between forecast and observed values.
In practice: A planner summarizes forecast misses in staff-hours using MAE.
It stays in the same units as the original observations.
OTexts ↗
MAPE — Mean absolute percentage error
Forecasting & analytics · Forecast metric · Industry-wide — The average absolute forecast error expressed relative to actual values as percentages.
In practice: A planner compares percentage errors across intervals with nonzero demand.
It is undefined at zero actual values and can become unstable near zero.
OTexts ↗
MBO — Management by objectives
Performance & people analytics · HR practice · Industry-wide — A management approach linking performance to agreed objectives.
In practice: A manager and employee review MBO goals.
Results should be interpreted alongside quality, context, and conduct.
OPM ↗
MEC — Minimum essential coverage
Benefits & eligibility · Benefit term · Federal — A health-coverage category defined for specified ACA purposes.
In practice: A benefits team checks whether coverage qualifies as MEC.
MEC is distinct from minimum value and affordability.
IRS ↗
MFA — Multifactor authentication
HR technology & privacy · Technology term · Industry-wide — Authentication using more than one distinct category of factor.
In practice: An HR administrator uses MFA when signing in.
Use different authentication factor categories. Two passwords are still one factor type.
NIST ↗
MHPAEA — Mental Health Parity and Addiction Equity Act
Employment law · Law or regulation · Federal — A federal law addressing parity between specified mental-health or substance-use benefits and medical or surgical benefits.
In practice: A benefits team reviews MHPAEA issues with its advisers.
Application depends on current rules and the plan's circumstances.
DOL ↗
ML — Machine learning
HR technology & privacy · Technology term · Industry-wide — Methods that fit computational models using data to perform specified tasks.
In practice: A vendor describes an ML model used for predictions.
Performance depends on data, validation, and the use setting.
NIST ↗
MOA — Memorandum of agreement
Employee & labor relations · HR practice · Industry-wide — A document recording an agreement on specified matters.
In practice: The parties sign an MOA addressing a particular workplace issue.
Terminology varies; the document's substance matters.
NLRB ↗
MOU — Memorandum of understanding
Employee & labor relations · HR practice · Industry-wide — A document recording an agreed understanding between parties.
In practice: A labor-management MOU records a scheduling arrangement.
Legal effect depends on its terms and context.
NLRB ↗
MSP — Managed service provider
Recruiting & hiring · HR practice · Industry-wide — A provider that manages a defined set of outsourced services; in HR, often contingent labor programs.
In practice: An MSP coordinates staffing suppliers for a business.
The abbreviation is also common in IT services.
SHRM ↗
MSS — Manager self-service
HR operations · HR practice · Employer / plan-defined — Tools that allow managers to complete authorized people-management tasks.
In practice: A supervisor approves a time-off request through MSS.
Approval authority should match the organization's process.
TimeTrex ↗
MTD — Month to date
Payroll & reporting · Payroll term · Industry-wide — A running total from the start of a stated month through the reporting date.
In practice: A labor-cost report displays MTD overtime.
Confirm whether timing follows pay dates or work dates.
TimeTrex ↗
MV — Minimum value
Benefits & eligibility · Benefit term · Federal — An ACA concept addressing the value of specified employer-sponsored health coverage.
In practice: An employer reviews whether its health plan provides MV.
Minimum value does not mean minimum essential coverage.
IRS ↗
NAICS — North American Industry Classification System
Performance & people analytics · HR practice · Industry-wide — A system used to classify business establishments by economic activity.
In practice: An analyst selects the relevant NAICS industry for wage comparisons.
Industry classification differs from occupational classification.
BLS ↗
NCNS — No-call / no-show
Time & scheduling · Schedule / leave code · Employer / plan-defined — An attendance label for missing a scheduled shift without the required notification.
In practice: A supervisor records a possible NCNS and checks the circumstances.
Reporting requirements vary. Emergencies and protected leave may affect the appropriate response; the label alone does not justify discipline.
TimeTrex ↗
NDA — Nondisclosure agreement
Employee & labor relations · HR practice · Industry-wide — An agreement addressing the use or disclosure of specified information.
In practice: A worker reviews an NDA before receiving confidential business information.
An NDA cannot be assumed to override protected disclosures or employee rights.
NLRB ↗
NET — Net pay
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — The amount payable after applicable deductions and adjustments.
In practice: The net pay is sent by direct deposit.
Noncash taxable benefits may affect taxes without adding cash.
University of Pittsburgh ↗
NIOSH — National Institute for Occupational Safety and Health
Agencies & official references · Agency or reference · Federal — The federal institute conducting occupational safety and health research.
In practice: A safety team reviews NIOSH prevention resources.
NIOSH research and OSHA enforcement are different functions.
OSHA ↗
NLP — Natural language processing
HR technology & privacy · Technology term · Industry-wide — Computational methods for processing and analyzing human language.
In practice: A system uses NLP to group employee feedback themes.
Language and context can affect results.
NIST ↗
NLRA — National Labor Relations Act
Employment law · Law or regulation · Federal — A federal law governing specified labor-relations and concerted-activity rights.
In practice: HR reviews a policy affecting employees discussing working conditions.
Coverage is not limited to workplaces with a union.
NLRB ↗
NLRB — National Labor Relations Board
Agencies & official references · Agency or reference · Federal — The federal agency administering the NLRA.
In practice: LR follows an NLRB representation proceeding.
The agency's jurisdiction has specific limits.
NLRB ↗
NPS — Net Promoter Score
Contact center operations · Operational metric · Industry-wide — A survey score calculated as the percentage of promoters minus the percentage of detractors.
In practice: An operations team compares NPS across reporting periods.
It uses a different scale and calculation from CSAT.
Genesys ↗
O*NET — Occupational Information Network
Performance & people analytics · HR practice · Industry-wide — A U.S. occupational information system describing work and worker requirements.
In practice: HR uses O*NET as an input to job analysis.
Employer-specific job duties still require direct review.
O*NET ↗
OAR — Offer acceptance rate
Recruiting & hiring · HR practice · Industry-wide — Accepted offers divided by offers extended within a defined reporting scope.
In practice: A recruiting report measures OAR for a quarter.
Specify how withdrawn, expired, and pending offers are handled.
SHRM ↗
OASDI — Old-Age, Survivors, and Disability Insurance
Payroll & reporting · Payroll term · Federal — The Social Security program category associated with the Social Security portion of payroll tax.
In practice: An earnings report separates OASDI and Medicare wages.
Do not treat the Social Security wage base as a Medicare wage cap.
SSA ↗
OD — Organizational development
Learning & development · HR practice · Industry-wide — Planned work to improve organizational effectiveness, relationships, and ways of working.
In practice: An OD practitioner helps teams improve collaboration.
OD is broader than individual employee training.
OPM ↗
OE — Open enrollment
Benefits & eligibility · Benefit term · Federal — A designated period for choosing or changing benefits under a plan or program.
In practice: An employee reviews benefit elections during OE.
Deadlines and permissible changes vary by plan and program.
HealthCare.gov ↗
OJT — On-the-job training
Learning & development · HR practice · Industry-wide — Learning that takes place while performing job tasks with guidance.
In practice: A new hire completes supervised OJT on a scheduling process.
Effective OJT needs clear tasks, support, and verification.
OPM ↗
OKR — Objectives and key results
Performance & people analytics · HR practice · Industry-wide — A goal-setting framework pairing objectives with measurable results.
In practice: A team sets an objective supported by several KRs.
Targets should describe outcomes rather than only tasks.
OPM ↗
OLMS — Office of Labor-Management Standards
Agencies & official references · Agency or reference · Federal — A DOL office administering specified labor-management reporting and disclosure laws.
In practice: A labor-relations specialist checks OLMS reporting guidance.
OLMS and the NLRB serve different statutory roles.
DOL ↗
OPM — Office of Personnel Management
Agencies & official references · Agency or reference · Federal — The federal agency responsible for major federal civilian personnel-management functions.
In practice: A federal HR specialist consults OPM guidance.
Federal personnel rules are not universal private-sector HR rules.
OPM ↗
OSH Act — Occupational Safety and Health Act
Workplace safety · Safety term · Industry-wide — The U.S. federal law establishing the occupational safety and health framework.
In practice: HR coordinates responsibilities connected to the OSH Act.
Coverage and state-plan requirements need separate review.
OSHA ↗
OSHA — Occupational Safety and Health Administration
Agencies & official references · Agency or reference · Federal — The federal agency responsible for occupational safety and health standards and enforcement.
In practice: HR coordinates required safety records with the safety team.
Approved state plans may administer applicable workplace requirements.
OSHA ↗
OT — Overtime
Time & scheduling · HR practice · Employer / plan-defined — Work or pay treated as overtime under an applicable law or policy.
In practice: Payroll reviews OT recorded for a workweek.
The governing rule may differ from an employer's scheduling convention.
DOL ↗
PA — People analytics
Performance & people analytics · HR practice · Industry-wide — The use of workforce data to answer questions about people and work.
In practice: PA investigates patterns in retention and mobility.
Associations in data do not by themselves establish causation.
BLS ↗
PA — Personnel action
Performance & people analytics · HR practice · Industry-wide — A documented employment change or administrative action.
In practice: HR records a PA when an employee changes position.
The abbreviation is especially common in personnel systems.
OPM ↗
PBGC — Pension Benefit Guaranty Corporation
Agencies & official references · Agency or reference · Federal — The federal corporation insuring benefits in covered private-sector defined benefit pension plans.
In practice: A benefits team checks PBGC information about a covered plan.
Coverage and guarantee limits vary by plan and circumstances.
PBGC ↗
PBJ — Payroll-Based Journal
Industry staffing · Reporting / staffing term · Federal — CMS staffing reporting based on payroll and other auditable data for nursing facilities.
In practice: A facility prepares PBJ staffing submissions.
CMS rules specify reporting categories and treatment; a payroll export alone may need transformation.
CMS ↗
PDA — Pregnancy Discrimination Act
Employment law · Law or regulation · Federal — A federal law amending Title VII to address discrimination based on pregnancy, childbirth, and related conditions.
In practice: HR reviews pregnancy-related treatment under the PDA.
PDA and PWFA address overlapping but distinct issues.
EEOC ↗
PEO — Professional employer organization
HR operations · HR practice · Industry-wide — A provider that shares specified employer responsibilities with clients under a service arrangement.
In practice: A small business uses a PEO for payroll and benefits administration.
A PEO arrangement does not transfer every employer obligation.
IRS ↗
PFL — Paid family leave
Leave & absence · HR practice · State / local — A benefit or leave program associated with covered family-related needs.
In practice: HR checks a PFL program for a worker's location.
Payment and job protection are not identical across programs.
New York ↗
PFML — Paid family and medical leave
Leave & absence · HR practice · State / local — A program covering specified family and personal medical leave needs.
In practice: HR checks PFML rules for the relevant state.
State programs differ; the acronym is not one nationwide program.
Washington ESD ↗
PHI — Protected health information
HR technology & privacy · Technology term · Industry-wide — Individually identifiable health information protected under HIPAA in covered contexts.
In practice: A health plan applies controls to records containing PHI.
Medical information in employment records is not automatically HIPAA PHI.
HHS ↗
PII — Personally identifiable information
HR technology & privacy · Technology term · Industry-wide — Information that can identify or be linked to a person in a given context.
In practice: HR limits access to files containing PII.
Applicable definitions and protection requirements vary by law and system.
NIST ↗
PIP — Performance improvement plan
Employee & labor relations · HR practice · Industry-wide — A documented process setting expectations and support for improving performance.
In practice: A manager and employee discuss a PIP with clear milestones.
A PIP is an employer process, not a legal prerequisite in every situation.
OPM ↗
PP — Pay period
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — The span of time covered by a payroll cycle.
In practice: A timecard is approved for the PP ending Friday.
The pay date can fall after the pay period ends.
U.S. DOL ↗
PPE — Pay period ending
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — A label identifying the final date in a pay period.
In practice: A report is grouped by PPE date.
In other contexts PPE means personal protective equipment.
U.S. DOL ↗
PPE — Personal protective equipment
Workplace safety · Safety term · Industry-wide — Equipment worn to help protect workers from specified hazards.
In practice: A safety assessment identifies required PPE.
Selection, fit, training, and maintenance matter.
OSHA ↗
PSL — Paid sick leave
Leave & absence · HR practice · State / local — Paid leave for covered health-related or other permitted reasons.
In practice: An employee uses PSL under the applicable policy.
Federal, state, local, and employer rules may differ.
DOL ↗
PT — Part-time
Workforce planning · HR practice · Industry-wide — An employment or schedule label for work below a stated full-time standard.
In practice: HR posts a PT role with a defined weekly schedule.
Part-time status does not automatically remove benefit or legal protections.
IRS ↗
PTO — Paid time off
Leave & absence · HR practice · Employer / plan-defined — Employer-provided paid leave that may combine or cover specified absence reasons.
In practice: An employee requests PTO for a planned vacation.
PTO pay and legal leave protection are separate questions.
TimeTrex ↗
PUMP — Providing Urgent Maternal Protections for Nursing Mothers Act
Employment law · Law or regulation · Federal — A federal law expanding workplace break-time and space protections for pumping breast milk.
In practice: HR reviews a lactation-space arrangement.
PUMP amended the FLSA; coverage and exceptions require current review.
DOL ↗
PWFA — Pregnant Workers Fairness Act
Employment law · Law or regulation · Federal — A federal law concerning reasonable accommodation for known limitations related to pregnancy, childbirth, or related medical conditions.
In practice: An employee requests a workplace change under the PWFA.
Consult current legal requirements and applicable guidance.
EEOC ↗
QLE — Qualifying life event
Benefits & eligibility · Benefit term · Federal — Common benefits shorthand for an event that may permit an enrollment or election change.
In practice: An employee reports a QLE after a family change.
The precise event, election, deadline, and program rules matter.
HealthCare.gov ↗
QoH — Quality of hire
Recruiting & hiring · HR practice · Industry-wide — An employer-defined measure of a new hire's outcomes or contribution.
In practice: A team reviews QoH using performance and retention measures.
There is no single universal formula for this measure.
OPM ↗
QTD — Quarter to date
Payroll & reporting · Payroll term · Industry-wide — A running total from the start of a stated quarter through the reporting date.
In practice: Payroll reviews QTD wages before a quarterly filing.
Quarter boundaries should be consistent across reports.
IRS ↗
RA — Reasonable accommodation
Employee & labor relations · HR practice · Industry-wide — A change or adjustment considered under an applicable accommodation framework.
In practice: HR discusses an RA request with an employee.
Standards vary across disability, religion, pregnancy, and other legal contexts.
JAN ↗
RACI — Responsible, accountable, consulted, informed
HR operations · HR practice · Industry-wide — A matrix used to clarify who performs, owns, advises on, and receives updates about work.
In practice: A hiring RACI shows who approves an offer.
Define each role so accountability does not become ambiguous.
OPM ↗
RBAC — Role-based access control
HR technology & privacy · Technology term · Industry-wide — An access model assigning permissions through defined roles.
In practice: Payroll and managers receive different RBAC permissions.
Role design should follow actual job responsibilities.
NIST ↗
RDO — Regular day off
Time & scheduling · Schedule / leave code · Employer / plan-defined — A day an employee is ordinarily not scheduled to work.
In practice: A scheduler distinguishes an RDO from a requested leave day.
Holiday treatment and schedule changes depend on the applicable agreement or policy.
IRS ↗
REG — Regular earnings
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — A common payroll label for ordinary earnings at the applicable rate.
In practice: A paystub separates REG hours from overtime.
REG is an employer-defined code; it does not establish the legal regular rate.
U.S. DOL ↗
REQ — Requisition
Recruiting & hiring · HR practice · Industry-wide — An internal request or record authorizing a position or hiring activity.
In practice: A manager opens a REQ after budget approval.
This is informal workflow shorthand; field names vary.
SHRM ↗
RETRO — Retroactive pay
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — Pay adjusting an earlier period’s earnings.
In practice: A later payroll includes a retroactive wage-rate change.
The adjustment can also require overtime or tax corrections.
University of Pittsburgh ↗
RFID — Radio frequency identification
Time clocks & location · Technology term · Industry-wide — Technology using radio communication to identify tagged objects or credentials.
In practice: An employee presents an RFID badge to a compatible time clock.
Read range and authentication strength depend on the system design.
NIST ↗
RIF — Reduction in force
HR operations · HR practice · Industry-wide — An employer action eliminating positions or reducing workforce size.
In practice: HR prepares a RIF communication and transition plan.
A RIF can trigger several separate legal review requirements.
DOL ↗
RMSE — Root mean squared error
Forecasting & analytics · Forecast metric · Industry-wide — The square root of the average squared forecast errors.
In practice: An analyst uses RMSE to give larger staffing misses more influence.
Compare forecasts on the same units and evaluation period.
OTexts ↗
ROI — Return on investment
Performance & people analytics · HR practice · Industry-wide — A comparison of net benefit with investment cost under a defined method.
In practice: HR estimates ROI for a training proposal.
Assumptions and attributed benefits should be stated explicitly.
OPM ↗
RPA — Robotic process automation
HR technology & privacy · Technology term · Industry-wide — Software automation that performs specified repeatable tasks across applications.
In practice: An RPA workflow transfers approved data into a legacy system.
Automation needs error handling, access controls, and oversight.
TimeTrex ↗
RPO — Recruitment process outsourcing
Recruiting & hiring · HR practice · Industry-wide — Contracting some or all recruiting activities to an external provider.
In practice: An RPO team supports a seasonal hiring campaign.
The service scope and employer responsibilities need explicit agreement.
SHRM ↗
RROP — Regular rate of pay
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — The earnings-based rate used in applicable overtime calculations.
In practice: Payroll includes a qualifying nondiscretionary bonus in the regular-rate review.
The regular rate can differ from an employee’s stated hourly base rate.
U.S. DOL ↗
RTA — Real-time adherence
Contact center operations · Workforce practice · Industry-wide — Comparison of an employee's current activity with the activity scheduled for that moment.
In practice: A supervisor checks an apparent RTA exception before changing coverage.
A mismatch can reflect a long customer interaction, a schedule error, or an approved change; it is not automatically misconduct.
NiCE ↗
RTO — Return to office
Time & scheduling · HR practice · Employer / plan-defined — A policy or transition involving more work at an office location.
In practice: HR communicates an RTO schedule.
Do not confuse this with return to work after leave.
SHRM ↗
RTW — Return to work
Time & scheduling · HR practice · Employer / plan-defined — A process for resuming work after absence, injury, or illness.
In practice: HR coordinates RTW arrangements after leave.
Medical, accommodation, and leave rules may overlap.
JAN ↗
SaaS — Software as a service
HR technology & privacy · Technology term · Industry-wide — A software delivery model in which a provider hosts an application for customers.
In practice: HR uses a SaaS platform through a browser.
Hosting does not eliminate the customer's access and data-management responsibilities.
NIST ↗
SAML — Security Assertion Markup Language
HR technology & privacy · Technology term · Industry-wide — A standard used to exchange authentication and authorization information between systems.
In practice: An employer connects a workforce application to its identity provider through SAML.
SSO is the user-facing capability; SAML is one protocol that may support it.
NIST ↗
SCA — Service Contract Act
Employment law · Law or regulation · Federal — The federal law setting wage and benefit standards for covered service contracts.
In practice: A contractor checks the SCA wage determination.
Also called the McNamara-O’Hara Service Contract Act.
U.S. DOL ↗
SCLS — Service Contract Labor Standards
Employment law · Law or regulation · Federal — The procurement terminology for Service Contract Act requirements.
In practice: A federal service contract references SCLS clauses.
Review the contract, wage determination, and applicable labor rules.
U.S. DOL ↗
SCORM — Sharable Content Object Reference Model
Learning & development · HR practice · Industry-wide — A set of specifications supporting interoperability of certain digital learning content and systems.
In practice: L&D checks whether a course package is SCORM-compatible.
Compatibility should be verified for the relevant version and system.
ADL ↗
SDI — State disability insurance
Leave & absence · HR practice · State / local — A state-administered disability insurance program, such as California's.
In practice: A California worker reviews SDI claim information.
State programs differ from employer STD insurance.
California EDD ↗
SDS — Safety data sheet
Workplace safety · Safety term · Industry-wide — A document communicating information about a chemical's hazards and handling.
In practice: An employee consults the SDS for a workplace chemical.
The SDS supports hazard communication and does not replace training.
OSHA ↗
SEP — Special enrollment period
Benefits & eligibility · Benefit term · Federal — An enrollment opportunity available after a qualifying circumstance outside standard enrollment.
In practice: An employee asks about a SEP following a coverage loss.
Health-plan SEP rules differ from SEP retirement-plan rules.
HealthCare.gov ↗
SF-50 — Notification of Personnel Action
Agencies & official references · Form designation · Federal — A standard federal form documenting certain personnel actions.
In practice: A federal employee reviews an SF-50 after a position change.
SF-50 is a form designation rather than an acronym.
OPM ↗
SFTP — SSH File Transfer Protocol
HR technology & privacy · Technology term · Industry-wide — A file-transfer protocol operating over an SSH-secured connection.
In practice: Payroll receives an approved file through SFTP.
SFTP is distinct from FTP secured with TLS.
NIST ↗
SHFT — Shift differential
Pay & earnings codes · Paystub abbreviation · Employer / plan-defined — Extra earnings associated with a specified shift.
In practice: An evening-shift paystub has a SHFT line.
The code and eligibility depend on employer policy or agreement.
U.S. DOL ↗
SICK — Sick leave
Leave & absence · Abbreviation · Employer / plan-defined — A leave or pay code for qualifying sickness-related time away.
In practice: An employee records eligible SICK hours.
Employer policy and jurisdiction determine allowed uses.
OPM ↗
SIT — State income tax
Payroll & reporting · Payroll term · State / local — State income tax, often used as a payroll withholding label.
In practice: Payroll configures SIT for an applicable work location.
Not all states impose individual income tax.
IRS ↗
SL — Service level
Contact center operations · Operational metric · Industry-wide — The proportion of contacts meeting a specified response-time target.
In practice: The team targets 80% answered within 20 seconds.
State the threshold and denominator.
Eleveo ↗
SLA — Service level agreement
HR operations · HR practice · Industry-wide — An agreement defining expected service scope and performance targets.
In practice: HRSS sets an SLA for responding to routine requests.
A response target is different from a resolution target.
SHRM ↗
SMART — Specific, measurable, achievable, relevant, time-bound
Performance & people analytics · HR practice · Industry-wide — A common checklist for making goals clear and assessable.
In practice: A manager rewrites a broad goal using SMART criteria.
Alternate expansions exist; agree which version your organization uses.
OPM ↗
SOC — Standard Occupational Classification
Performance & people analytics · HR practice · Industry-wide — The U.S. federal occupational classification system used in statistical work.
In practice: An analyst matches a role to a SOC occupation.
A SOC code does not automatically determine legal job classification.
BLS ↗
SOP — Standard operating procedure
HR operations · HR practice · Industry-wide — A documented sequence for completing a recurring task.
In practice: HR writes an SOP for updating employee records.
An SOP should identify ownership and exceptions.
OPM ↗
SOW — Statement of work
Recruiting & hiring · HR practice · Industry-wide — A document defining agreed work, deliverables, scope, and responsibilities.
In practice: A service engagement uses an SOW with clear deliverables.
An SOW label does not settle employment classification.
IRS ↗
SPD — Summary plan description
Benefits & eligibility · Benefit term · Federal — A participant-facing explanation of an ERISA plan's key terms and rights.
In practice: HR directs a participant to the SPD for benefit details.
The underlying plan and applicable law also matter.
DOL ↗
SSA — Social Security Administration
Agencies & official references · Agency or reference · Federal — The federal agency administering Social Security programs and wage-reporting services.
In practice: An employer submits wage information through SSA services.
SSA and IRS have distinct roles in employment-tax administration.
SSA ↗
SSN — Social Security number
Payroll & reporting · Payroll term · Federal — An individual identification number issued by the Social Security Administration.
In practice: Payroll records an employee's SSN for wage reporting.
Handle SSNs as sensitive personal information.
SSA ↗
SSO — Single sign-on
HR technology & privacy · Technology term · Industry-wide — An authentication arrangement allowing access to multiple services through a shared sign-in process.
In practice: Employees use SSO to access the HR portal.
SSO and multifactor authentication serve different purposes.
NIST ↗
STD — Short-term disability
Leave & absence · HR practice · Industry-wide — A benefit arrangement that may replace part of income during a qualifying short-term disability.
In practice: An employee asks about STD claim requirements.
Income replacement does not by itself provide job protection.
HealthCare.gov ↗
SUI — State unemployment insurance
Payroll & reporting · Payroll term · State / local — A state unemployment insurance program or its payroll contribution category.
In practice: The payroll setup includes the relevant SUI jurisdiction.
Contribution responsibility and rules differ by state.
IRS ↗
SUTA — State Unemployment Tax Act
Payroll & reporting · Payroll term · State / local — Common payroll shorthand for state unemployment tax requirements.
In practice: Payroll checks the employer's SUTA rate notice.
State terminology, bases, and rates vary.
IRS ↗
SWP — Strategic workforce planning
Workforce planning · Workforce practice · Industry-wide — Longer-term planning for the people and capabilities needed to deliver organizational goals.
In practice: A three-year SWP scenario models retirements and new skill requirements.
The abbreviation is common professional shorthand; the linked OPM model explains the underlying planning process.
OPM ↗
T&A — Time and attendance
Time & scheduling · HR practice · Employer / plan-defined — Processes and systems that record work time, absences, and attendance.
In practice: A supervisor approves T&A records before payroll.
Recorded time should reflect the applicable timekeeping requirements.
TimeTrex ↗
T&D — Training and development
Learning & development · HR practice · Industry-wide — Structured learning and development activities supporting job and career needs.
In practice: A T&D plan combines instruction with guided practice.
The abbreviation overlaps with L&D in many organizations.
OPM ↗
TA — Talent acquisition
Recruiting & hiring · HR practice · Industry-wide — The work of attracting, assessing, selecting, and hiring people.
In practice: TA reviews the pipeline for hard-to-fill positions.
Often broader than filling individual job openings.
SHRM ↗
TA — Tuition assistance
Recruiting & hiring · HR practice · Industry-wide — Employer support for an employee's education costs.
In practice: An employee applies for TA before starting a course.
Eligibility and tax treatment depend on the program and applicable rules.
IRS ↗
TIN — Taxpayer identification number
Payroll & reporting · Payroll term · Federal — A category of numbers used to identify taxpayers for federal tax administration.
In practice: A vendor submits an applicable TIN on Form W-9.
TIN can refer to different identifier types.
IRS ↗
Title VII — Title VII of the Civil Rights Act of 1964
Employment law · Legal shorthand · Federal — A federal employment discrimination law covering specified protected characteristics.
In practice: HR reviews a complaint under Title VII.
This legal shorthand identifies a portion of a larger statute.
EEOC ↗
TLS — Transport Layer Security
HR technology & privacy · Technology term · Industry-wide — A protocol for protecting data during network communication.
In practice: A timekeeping integration uses HTTPS protected by TLS.
Transport encryption does not replace access controls or protect every stored copy.
NIST ↗
TNA — Training needs analysis
Learning & development · HR practice · Industry-wide — A process for identifying gaps that training may help address.
In practice: L&D conducts a TNA before choosing a course.
Some performance gaps require process or resource changes instead.
OPM ↗
TOIL — Time off in lieu
Leave & absence · Abbreviation · Employer / plan-defined — Time off used in place of specified pay under an applicable arrangement.
In practice: A policy refers to TOIL for extra work.
Do not assume private-sector time off can replace legally required overtime pay.
U.S. DOL ↗
TPA — Third-party administrator
Benefits & eligibility · Benefit term · Federal — A service provider administering specified insurance or benefit-plan functions.
In practice: A TPA processes claims for a self-funded plan.
Using a TPA does not automatically remove plan sponsor responsibilities.
DOL ↗
TRIR — Total recordable incident rate
Workplace safety · Safety term · Industry-wide — A rate expressing recordable injury and illness cases relative to hours worked under a stated method.
In practice: A safety report compares TRIR across reporting periods.
Consistent case definitions, hours, and populations are essential.
OSHA ↗
TTF — Time to fill
Recruiting & hiring · HR practice · Industry-wide — Elapsed time to fill a position using a defined start and end point.
In practice: TA tracks TTF from requisition approval to accepted offer.
Agree on endpoints before comparing teams or vendors.
SHRM ↗
TTH — Time to hire
Recruiting & hiring · HR practice · Industry-wide — Elapsed time for a candidate to move through a defined hiring process.
In practice: A recruiter tracks TTH from application to accepted offer.
This metric is distinct from time to fill when starting points differ.
SHRM ↗
UI — Unemployment insurance
Payroll & reporting · Payroll term · State / local — A program providing benefits to eligible unemployed workers under applicable rules.
In practice: HR provides separation information requested by the UI agency.
A separation label does not alone determine benefit eligibility.
DOL ↗
ULP — Unfair labor practice
Employee & labor relations · HR practice · Industry-wide — Conduct prohibited under an applicable labor-relations statute.
In practice: A party files a ULP charge with the relevant agency.
A filed charge is an allegation, not a final finding.
NLRB ↗
USC — United States Code
Agencies & official references · Agency or reference · Federal — The organized collection of general and permanent federal statutes.
In practice: A legal reference cites an employment provision in the USC.
A statute and its implementing regulations are distinct sources.
EEOC ↗
USCIS — U.S. Citizenship and Immigration Services
Agencies & official references · Agency or reference · Federal — A federal agency administering immigration benefits and employment verification resources.
In practice: HR uses USCIS I-9 Central guidance.
USCIS is part of the Department of Homeland Security.
USCIS ↗
USERRA — Uniformed Services Employment and Reemployment Rights Act
Employment law · Law or regulation · Federal — A federal law protecting specified employment and reemployment rights connected to uniformed service.
In practice: HR coordinates a service-related absence and return.
Service-related rights involve conditions beyond the leave label.
DOL ↗
UTC — Coordinated Universal Time
Time clocks & location · Technology term · Industry-wide — The international time reference used to coordinate timestamps.
In practice: A system stores an event in UTC and displays it in the site's local time zone.
The correct local offset depends on location and date; UTC itself does not observe daylight saving time.
NIST ↗
VAC — Vacation
Leave & absence · Abbreviation · Employer / plan-defined — A leave or earnings code for vacation time.
In practice: A timesheet records VAC hours.
Payment and payout depend on policy and applicable law.
OPM ↗
VILT — Virtual instructor-led training
Learning & development · HR practice · Industry-wide — Live instructor-led learning delivered through an online environment.
In practice: Remote employees attend VILT together.
VILT differs from a self-paced recorded course.
OPM ↗
VMS — Vendor management system
Recruiting & hiring · HR practice · Industry-wide — Software that organizes suppliers, assignments, approvals, and related contingent-workforce records.
In practice: HR tracks a staffing assignment in the VMS.
A VMS does not itself decide legal worker classification.
TimeTrex ↗
VPDI — Voluntary plan disability insurance
Leave & absence · HR practice · State / local — Disability coverage provided through an approved voluntary plan in the California program.
In practice: A California employer reviews voluntary-plan requirements.
Payroll labels may shorten the name to VDI; California EDD calls the overall arrangement a Voluntary Plan.
California EDD ↗
VTO — Voluntary time off
Leave & absence · Schedule / leave code · Employer / plan-defined — Time off offered to reduce staffing when demand is lower than expected.
In practice: A planner offers VTO for an overstaffed afternoon interval.
Pay treatment depends on policy and law; distinguish it from volunteer time off.
Amazon Web Services ↗
VTO — Volunteer time off
Leave & absence · Schedule / leave code · Employer / plan-defined — Employer-provided time away from regular duties for approved volunteering.
In practice: An employee requests VTO for a community service activity.
Eligibility and paid hours depend on the employer program; this differs from voluntary time off.
Salesforce ↗
W-2 — Wage and Tax Statement
Payroll & reporting · Form designation · Federal — The IRS form used to report employee wages and specified taxes.
In practice: An employee uses Form W-2 when preparing a tax return.
W-2 is a form designation, not an acronym.
IRS ↗
W-4 — Employee's Withholding Certificate
Payroll & reporting · Form designation · Federal — The IRS form employees use to provide federal income-tax withholding information.
In practice: A new employee completes Form W-4.
Form W-4 does not set every payroll tax or state withholding amount.
IRS ↗
W-9 — Request for Taxpayer Identification Number and Certification
Payroll & reporting · Form designation · Federal — The IRS form used to request a payee's taxpayer identification and certifications.
In practice: Accounts payable requests a W-9 from a vendor.
Receiving a W-9 does not decide worker classification.
IRS ↗
WARN — Worker Adjustment and Retraining Notification Act
Employment law · Law or regulation · Federal — A federal law requiring advance notice for certain covered plant closings and mass layoffs.
In practice: HR assesses WARN obligations during a restructuring.
State notice laws may add different requirements.
DOL ↗
WBT — Web-based training
Learning & development · HR practice · Industry-wide — Training delivered through a web interface.
In practice: An employee completes a WBT module before using a new system.
Delivery may be self-paced or facilitated.
OPM ↗
WC — Workers' compensation
Workplace safety · Safety term · Industry-wide — A system providing specified benefits for covered work-related injuries or illnesses.
In practice: HR coordinates a WC claim with the responsible administrator.
Rules and coverage vary by jurisdiction and program.
OSHA ↗
WD — Wage determination
Certified payroll · Abbreviation · Federal — A published schedule of applicable wage and benefit requirements for covered contracts.
In practice: A contractor selects the correct WD for covered work.
Job classification, location, and contract requirements matter.
U.S. DOL ↗
WEM — Workforce engagement management
Workforce planning · Workforce practice · Industry-wide — Practices and tools connecting staffing with employee development, feedback, and performance.
In practice: A contact center combines coaching and schedule preferences in its WEM program.
A product label does not guarantee every feature is included.
Genesys ↗
WFH — Work from home
Time & scheduling · HR practice · Employer / plan-defined — A work arrangement in which duties are performed from home.
In practice: A policy describes WFH scheduling expectations.
Work location can affect payroll and employment requirements.
OPM ↗
WFM — Workforce management
Workforce planning · HR practice · Industry-wide — Processes and technology for aligning staffing, schedules, attendance, and labor needs.
In practice: WFM connects scheduled shifts with actual time worked.
Product scope differs between providers.
TimeTrex ↗
WFO — Workforce optimization
Workforce planning · Workforce practice · Industry-wide — A coordinated approach to improving workforce performance through staffing, quality, coaching, and analysis.
In practice: A service team reviews quality scores alongside its WFM forecast.
WFO usually has a broader performance scope than scheduling alone; vendor boundaries vary.
Genesys ↗
WFP — Workforce planning
Workforce planning · HR practice · Industry-wide — Planning workforce numbers and capabilities against expected organizational needs.
In practice: HR develops a WFP scenario for a new service location.
Workforce planning includes assumptions that should be made explicit.
OPM ↗
WH-347 — Payroll certification form
Payroll & reporting · Form or publication · Federal — The DOL form available for covered federal construction payroll reporting.
In practice: A contractor prepares a certified payroll submission.
Using the form is optional; covered reporting requirements still apply.
U.S. DOL ↗
WHD — Wage and Hour Division
Agencies & official references · Agency or reference · Federal — The DOL agency administering and enforcing specified wage and leave laws.
In practice: Payroll checks a WHD fact sheet.
State wage agencies can have separate requirements.
DOL ↗
WMS — Warehouse management system
Industry staffing · Technology term · Industry-wide — Software coordinating warehouse inventory and activities such as receiving, picking, and shipping.
In practice: A WMS supplies task volumes that help planners assess labor demand.
Inventory workflow and workforce scheduling are related but distinct system responsibilities.
Manhattan Associates ↗
xAPI — Experience API
Learning & development · HR practice · Industry-wide — A specification for recording learning experiences as structured statements.
In practice: A learning tool sends xAPI statements to a record store.
It differs from a course packaging standard such as SCORM.
ADL ↗
YTD — Year to date
Payroll & reporting · Payroll term · Industry-wide — A running total from the beginning of a stated year through a reporting date.
In practice: A pay statement shows YTD taxable wages.
Confirm whether the report uses a calendar or other year.
IRS ↗